Privacy Policy
At V&J, we value the trust you place in us when you purchase our handcrafted crystal jewelry. We are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and security. Below is our privacy policy, which outlines how we collect, use, and safeguard your information.
Information We Collect
To provide you with a seamless shopping experience, we collect the following types of personal information:
- Contact Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details and billing information.
- Order Information: Product details, order history, and preferences.
- Website Usage: Information about how you interact with our website, such as browsing history and items viewed.
How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and customer service support.
- Send order confirmations, updates, and promotional materials (if you’ve opted in).
- Improve our website and personalize your shopping experience.
- Communicate with you about your account or orders, and address any questions or concerns.
How We Protect Your Information
We take the protection of your personal data seriously. We implement industry-standard security measures, including encryption and secure servers, to safeguard your information from unauthorized access, alteration, or disclosure. All payment information is processed securely through trusted payment gateways.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers who assist with:
- Payment processing
- Order fulfillment and shipping
- Website analytics and improvements
These third parties are required to protect your data and may only use it for the specific services they provide to us.
Cookies
Our website uses cookies to enhance your browsing experience and analyze how you use our site. You can choose to accept or decline cookies through your browser settings. However, please note that rejecting cookies may limit certain features of our website.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or deletions of your information.
- Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us at vnjcrystal@gmail.com.
Third-Party Links
Our website may contain links to third-party sites that are not operated by us. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions?
If you have any questions about our privacy policy or how we use your personal information, please don’t hesitate to contact us at vnjcrystal@gmail.com.
Thank you for trusting V&J. We are committed to safeguarding your privacy and providing you with an exceptional shopping experience.