Q & A

Q: Where do you ship from?

We ship internationally through our fulfillment partners to ensure stable and trackable delivery. For more >

Q: Are your crystals genuine?

A: We source natural crystal and stone beads from carefully selected, trusted suppliers to ensure the highest quality and craftsmanship.

Because natural stones are formed by nature, slight variations in color, clarity, texture, and internal patterns are completely normal and make each piece unique.

Rather than using overly processed synthetic beads, we intentionally preserve the natural characteristics of the stones while maintaining a balance of quality and value.

Q: Will the bracelet / necklace / ring fit me?

A: Most of our pieces are adjustable or available in different sizes. You’ll find fit information in each product description. Still unsure? Feel free to reach out and we’ll help you find the perfect fit.

Q: Are the metal parts real gold or silver?

A: We use high-quality 18K gold-plated or S925 sterling silver-plated components, depending on the design. Please refer to each product description for specific details.

Q: What benefits do crystals offer?

A: Many people feel that crystals can support certain moods or intentions—such as calmness, focus, or emotional balance.

While not scientifically proven, they can hold meaning for those who resonate with them. We invite you to explore what feels right for you.

Size Guide & Care

Size Guide

For bracelet length reference, please check the Size Guide

For a visual comparison of bead sizes, please check the Bead Size Guide

Materials & Care

This crystal bracelet is crafted from carefully selected natural stones.

  • Please handle it gently to ensure lasting beauty.
  • Made with hypoallergenic materials, it complies with current international standards.
  • To care for your bracelet, gently wipe with a soft cloth and store it separately to avoid scratches or energy interference.