Size Guide & Care

Size Guide

For bracelet length reference, please check the Size Guide

For a visual comparison of bead sizes, please check the Bead Size Guide

Materials & Care

This crystal bracelet is crafted from carefully selected natural stones.

  • Please handle it gently to ensure lasting beauty.
  • Made with hypoallergenic materials, it complies with current international standards.
  • To care for your bracelet, gently wipe with a soft cloth and store it separately to avoid scratches or energy interference.

Shipping, Packaging & Returns

Processing Times

All Crystal pieces are individually handcrafted, which means each order requires a short creation period before it is shipped. Processing time refers to the time needed to make and prepare your jewelry before handing it over to the courier:

  • Standard Shipping & Handling

Ships in 2–4 business days.

  • Priority Shipping & Handling

Ships in 1–2 business days.

  • Expedited Shipping & Handling

Ships within 24 hours.

  • Orders over $50

For all orders over $50 USD, shipping is free! These orders are typically handcrafted and ready to ship within 1–2 business days.

If you need expedited processing, please leave a note with your order or email us at vnjcrystal@gmail.com with your order number, and we’ll do our best to prioritize your request.

Shipping Policy

Shipping Rates

We offer free shipping on orders over 50$.

Shipping Rates by Region

  • United States

Standard: $4.99

Priority: $5.99

Expedited: $7.99

  • Countries in Europe

Standard: $5.99

Priority: $6.99

Expedited: $8.99

  • Canada

Standard: $3.99

Priority: $4.99

Expedited: $7.99

  • Australia, New Zealand

Standard: $3.99

Priority: $4.99

Expedited: $6.99

  • UAE, Saudi Arabia

Standard: $4.99

Priority: $6.99

Expedited: $8.99

  • Japan, Korea, Hongkong SAR, Singapore

Standard: $2.99

Priority: $4.99

Expedited: $5.99

  • Rest of the world

Standard: $3.99

Priority: $4.99

Expedited: $6.99

For more please
please visit: shipping policy

Estimated Delivery Times

Delivery timeframes listed below are after your order has been processed and shipped. All times are estimates and may vary due to customs clearance or local delivery delays.

United Kingdom

5–7 business days

Australia

7–10 business days

New Zealand

7–12 business days

United States

7–14 business days

Canada

8–12 business days

Germany, France, Spain, Italy,
Netherlands

6–10 business days

Finland, Ireland, Sweden, Switzerland,
Denmark

8–14 business days

Singapore, Japan, Hong Kong SAR

3–7 business days

UAE, Saudi Arabia, South Korea

8–12 business days

Rest of the World

For delivery estimates, please contact us at vnjcrystal@gmail.com

Due to extended customs clearance times in some regions, shipping may occasionally be delayed. If you have concerns about your order, please email vnjcrystal@gmail.com and our team will be happy to assist.
Packaging Details

Each item comes with

  • 0.6 Microfiber Drawstring Pouch
  • Suede Fabric cleaning cloth
  • Maintenance care card

If you need gift packaging, feel free to email us to discuss the details.

Before opening your package, please make sure to carefully inspect the seal.

Return Policy

All V&J crystal jewelry is handcrafted and unique. Natural variations aren’t defects and can’t be returned.

Returns accepted within 75 days if items are unused and in original packaging. For damaged items, please provide an unboxing video within 72 hours.

Return shipping covered for damaged items; others pay return shipping and may incur restocking fees.

No exchanges—please return and reorder.

Questions? Contact vnjcrystal@gmail.com.

Detailed Return Policy

FAQs

Q: Are your crystals genuine?

A: Yes, all our crystals are carefully selected natural stones. Each piece is unique, just like you—minor variations in color, texture, or pattern are part of their natural charm.

Q: Are the metal parts real gold or silver?

A: We use high-quality 18K gold-plated or S925 sterling silver-plated components, depending on the design. Please refer to each product description for specific details.

Q: Will the bracelet / necklace / ring fit me?

A: Most of our pieces are adjustable or available in different sizes. You’ll find fit information in each product description. Still unsure? Feel free to reach out and we’ll help you find the perfect fit.

Q: Can I wear your crystal jewelry every day?

A: Yes! Our pieces are designed to be lightweight and versatile for daily wear. For best longevity, we recommend removing them before showering or intense activities.

Q: What benefits do crystals offer?

A: Many people feel that crystals can support certain moods or intentions—such as calmness, focus, or emotional balance. While not scientifically proven, they can hold meaning for those who resonate with them. We invite you to explore what feels right for you.

Q: How should I care for my crystal jewelry?

A: Avoid water, perfumes, or harsh chemicals. Store in a dry place and gently wipe with a soft cloth to keep it shining. A little care goes a long way.

Q: How long does shipping take?

A: Shipping times vary by destination, but most orders are processed within 1–3 business days. You’ll receive a tracking number once your package ships.